Problems we see in shared buildings
- Drips through a ceiling while the suite overhead looks bone dry
- Unit isolation valves frozen solid because nobody has turned them since occupancy
- Kitchen stacks blocking on lower floors as grease collects
- Booster pump sets clicking on and off, or upper floors losing pressure at breakfast time
- Parking-level trench drains and sump pits clogged with grit
- Washing machine hoses bursting while residents are out
Tracing a leak between suites
- Start where the water appears. We note the time, the volume and whether it follows use of a fixture above.
- Work upward. Suites above are checked fixture by fixture, with the building’s notice rules followed.
- Isolate. Once the source is found, the in-suite valve or a riser branch is shut to stop the damage.
- Repair and report. The fix is made, and the board or manager gets a description of cause and location.
Riser and stack work
Repairs to shared vertical pipes usually mean shutting water to a stack of suites. We help plan the shutdown window, the notices and the order of work so the taps are dry for the shortest practical window. Stack cleaning on drain risers is done from the roof vent or from cleanouts on lower floors, depending on the building.
Maintenance worth scheduling
- Exercising in-suite and riser valves so they close when needed
- Jetting kitchen stacks on a regular cycle in larger buildings
- Checking sump and ejector pumps and their alarms
- Testing backflow devices on the domestic and fire services where required
- Replacing rubber washer hoses with braided ones during suite turnovers
Working with boards and residents
We follow the building’s access rules, carry identification, and keep residents informed through the property manager. Call to talk through a recurring problem or to set up a visit across several suites.
Commercial
Building types and the plumbing we handle
| Property | Typical work | More |
|---|---|---|
| Restaurants & food courts | Interceptors, floor sinks, pre-rinse units | Read more |
| Offices & plazas | Flush valves, washrooms, small tank heaters | Read more |
| Condo & rental buildings | Risers, stacks, booster and sump pumps | Read more |
| Any metered service | RPZ and double check valve testing | Read more |
| Main and building drains | Jetting with before-and-after camera | Read more |
Before we book
- Opening hours and quiet windows
- Who approves the work
- Location of the main shut-off and cleanouts
- Any inspection or report deadlines
What you receive afterwards
- Written summary of the work
- Photos or camera footage where useful
- Test reports where a test was done
- Follow-up work listed separately
Quick answers
Do you enter suites without the owner present?
Only with the building’s permission and notice process. We follow the rules the board and manager have in place.
Can you help with a recurring stack blockage?
Yes. A camera look usually shows where grease is settling, and a jetting schedule can then be planned.