What we can take off your list
- Urgent leaks, blockages and no-hot-water calls from tenants
- Annual backflow testing and device repairs
- Scheduled jetting of kitchen stacks and building drains
- Sump, ejector and booster pump checks
- Suite turnover plumbing: fixtures, hoses, shut-offs
- Water heater replacements in rental units
How we set up a property
- Walk the building once. We mark the main shut-off, riser valves, cleanouts and every pump and device.
- Build a site sheet. Locations, pipe materials and equipment ages go on one page you can keep.
- Agree the call path. Who approves work, who arranges tenant access and what needs a quote first.
- Plan the routine work. Testing and maintenance dates are set so nothing lapses.
After every visit
- A few lines on the cause and the cure
- Photos or camera footage where they help
- Any follow-up work listed separately for your approval
- Device test reports where a test was carried out
Types of property we look after
Retail plazas and strip malls, small office buildings, industrial condos, low-rise rental buildings and condominium corporations across Vaughan. Each one has a different mix of fixtures and rules, and we keep the notes separate so the right information is on hand when a call comes in.
Talking to tenants
Tenants get a clear explanation of what is happening in their unit, without commitments that are yours to make. Questions about cost or responsibility are passed back to you. Call to talk about the properties you manage and how you would like calls handled.
Commercial
Building types and the plumbing we handle
| Property | Typical work | More |
|---|---|---|
| Restaurants & food courts | Interceptors, floor sinks, pre-rinse units | Read more |
| Offices & plazas | Flush valves, washrooms, small tank heaters | Read more |
| Condo & rental buildings | Risers, stacks, booster and sump pumps | Read more |
| Any metered service | RPZ and double check valve testing | Read more |
| Main and building drains | Jetting with before-and-after camera | Read more |
Before we book
- Opening hours and quiet windows
- Who approves the work
- Location of the main shut-off and cleanouts
- Any inspection or report deadlines
What you receive afterwards
- Written summary of the work
- Photos or camera footage where useful
- Test reports where a test was done
- Follow-up work listed separately
Quick answers
Can tenants call you directly?
If you prefer that, yes. Many managers ask tenants to go through them first; we will follow whichever approach you set.
Do you keep records per building?
Yes. We keep notes on each property so the next visit starts with the history in hand.