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Paper only

What Not to Flush

Drains and sewers are built to carry body waste and toilet tissue. Nearly anything else causes clogs in your pipes or problems at the treatment plant.

  • Steps you can do with basic tools
  • Where the homeowner part ends and ours begins
  • Written for Vaughan houses and weather
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  • Fix explained before we start
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Hand over a bathroom sink drain

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Mon–Sat 7 am – 7 pm · urgent calls by phone
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City of Vaughan & nearby York Region
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Never flush

  • Wipes, whatever the package claims
  • Kitchen roll and facial tissue
  • Swabs, cotton rounds
  • Floss
  • Hair from brushes
  • Feminine hygiene products
  • Condoms
  • Cat litter
  • Medications
  • Grease or cooking oil

Why it matters

Toilet paper breaks apart quickly in water. Wipes and paper towels do not. They catch in pipe joints, roots and pump stations, building into large masses. Municipalities spend significant money removing them from sewers and treatment equipment.

Unused medications can be returned to many pharmacies for disposal. York Region also provides guidance on hazardous waste.

Kitchen drains

Grease, coffee grounds, eggshells and rice cause kitchen clogs. See our kitchen drain guide.

If it is too late

See toilet unclogging.

About flushable wipes

Products labelled flushable may pass through the toilet, but they do not break down quickly like toilet paper. In home drains, they catch on joints, roots and rough spots. Municipal wastewater systems also struggle with them. Put them in the garbage.

Handbook

When to put the tools down

Some of this is homeowner work and some is not. Stop and phone us if you see any of these:

  • Tank hisses and tops itself up between flushes
  • Water at the base after a flush
  • Bowl shifts under your weight
  • Flush swirls weakly and leaves a ring
  • Anything involving the gas line, the venting or cutting into a wall

Quick answers

Are tissues safe to flush?

Facial tissues are made to hold together when wet, so they behave more like paper towel than toilet paper.

What about cat litter labelled flushable?

It adds clay and solids to drains and sewers. Bag it and put it in the garbage.

Is a little grease okay with hot water?

No. It cools and solidifies further down the line no matter how hot the water is.

Ready when you are

Leak, clog or no hot water? Call and talk to a plumber.

We pick up, we explain the fix before we start, and we leave your home as tidy as we found it.

Call (365) 414-5823Mon–Sat 7 am – 7 pm · urgent calls by phone
Call now · (365) 414-5823